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Order Return

Standard Return Fee
Code: OH/RTRN/SCH
  • £20.00
Item in Stock | Usually dispatched within 3-5 days
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Free Delivery On orders over £35
Hassle Free 14 Day Return Policy
Premium UK Delivery On All Orders
12 Month Guarantee Across Our Whole Range

Need to Know

Please purchase this Returns postage if you would like to return an item within your 14 day return period.

 

Why You'll Love This

Once purchased, please email Support@onlyhome and within the email subject please write:

"Order Return OH [xxxx]

(order number which you'll find in your Return order confirmation email)

- Return Request"

Within your email please let us know a convenient day that our couriers can come and collect the item from you and the collection address.

Our team will then confirm by reply that a collection has been booked in for you. You'll get notifications from DPD when they're due to collect from you.

Any issues with the collection please email support@ referencing your OH number.

 

Please note: We can only book one collection at a time. If you miss your return collection, you will be required to purchase a second product return.

We offer very competitive shipping rates to the UK and Europe. We are currently offering free delivery on all orders over £35.00 placed before Christmas. 

UK-Mainland Deliveries

Order SubtotalDelivery charge
£0.00 - £34.99£4.75
£35 +FREE DELIVERY

 

 

 

  

For full details please see our Deliveries and Returns policy.

We aim to dispatch items which are in stock within 3-5 working days, unless otherwise specified on the product page. For Pre-orders your confirmation email will notify you of the expected dispatch date. Once dispatched you will receive details to track your order with our chosen Delivery Partner.

We accept the following payment methods: Credit cards (Visa, MasterCard, American Express), Debit cards, or BACs transfer (please contact us for bank details). Full payment is required on purchase for all items (in stock and pre-order). We don't charge extra for different methods of payment.

We are also committed to ensuring that your information is completely secure. Our website is both PCI compliant and SSL Secure.

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